Services

Support and Maintenance Services

Intelvision is a company with vast experience in software support and maintenance. We provide reliable technical assistance and improve existing programs to ensure they are fully operable, robust, and secure.

Intelvision provides software support services for business
Intelvision delivers support and maintenance for business

Our specialists are highly-skilled and experienced with comprehensive support and maintenance of software of all types and scale, including corporate IT infrastructures and client-facing applications. Intelvision is a reliable partner when it comes to version and functionality upgrade of your software, post-release support, bug fixing, and data migration. With us, your software will be up-to-date and top-performing.

Support and maintenance process

Intelvision's team integration

Phases of the project

  1. Introduction call
  2. NDA
  3. Service-level Agreement
  4. System Analysis
  5. Maintenance proposal
  6. Work planning
  7. Project Kick-Off
  1. Project Kick-Off
  2. Daily and Weekly Reports
  3. Project stability evaluation
  4. Testing
  5. Acceptance of the modification
  6. Release
  7. Project Summary Report

Software support services we provide

1

Software version and functionality upgrade

To ensure proper work of your software, we constantly update it and introduce new features for the improved functionality.

2

Software audit

3

Post-release and operational support

4

Packaged software and custom application maintenance

5

Database migration

6

Software application enhancements

7

Software re-engineering

8

Bug fixing and trouble-shooting

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Intelvision delivers ecommerce solutions pic
Intelvision healthcare software development for business
Intelvision financial software solutions development
Intelvision logistics software development company creation
Intelvision provides educational software developer

Industries We Serve

eCommerce

Healthcare

Fintech

Logistics

Education

Software maintenance services are important for the stable operation and development of any eCommerce platform. Our team uses the most advanced solutions to introduce new functionalities for the online store and ensure its security performance. This way, Intelvision helps you to have a well-functioning eCommerce shop with a stable income and secure payment gateways. Intelvision can integrate various features or third-party programs and offer recommendations for improving the existing software for eCommerce.

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Intelvision provides high-quality software support services for the healthcare industry. With our software maintenance and support your healthcare organization will enjoy fast-running and secure applications. With the professional support of Intelvision, your software will perform on a high level and allow you to improve traditional and remote medical care, simplify the work of doctors and pharmacists, and ensure smooth communication between patients and doctors.

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Intelvision team has vast experience with software maintenance and support services for financial organizations of all types and sizes. Finances and accounting rely on fast, reliable, and secure applications which our team ensures when maintaining and supporting software. Our specialists help to trouble-shoot, fix errors, and improve operations of software for payroll and inventory accounting, payables and receivables for enterprises in all industries.

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Intelvision offers reliable support and maintenance solutions for logistics. Our team performs a quick trouble searching to determine the root cause of software malfunction and offers an efficient solution to eliminate it. Thanks to our software maintenance and support, you can enjoy impeccable applications in order to reduce transportation and warehouse costs as well as improve logistical operations and customer assistance.

Intelvision offers a wide variety of technological solutions to make the learning process more effective, interactive, and dynamic. We support and maintain different educational programs including cloud-based platforms and mobile applications and help to make them more user-friendly, up-to-date, and protected. With our software support solutions, you can make the learning process more personalized and better organized.

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eCommerce

Software maintenance services are important for the stable operation and development of any eCommerce platform. Our team uses the most advanced solutions to introduce new functionalities for the online store and ensure its security performance. This way, Intelvision helps you to have a well-functioning eCommerce shop with a stable income and secure payment gateways. Intelvision can integrate various features or third-party programs and offer recommendations for improving the existing software for eCommerce.

Read more

Healthcare

Intelvision provides high-quality software support services for the healthcare industry. With our software maintenance and support your healthcare organization will enjoy fast-running and secure applications. With the professional support of Intelvision, your software will perform on a high level and allow you to improve traditional and remote medical care, simplify the work of doctors and pharmacists, and ensure smooth communication between patients and doctors.

Read more

Fintech

Intelvision team has vast experience with software maintenance and support services for financial organizations of all types and sizes. Finances and accounting rely on fast, reliable, and secure applications which our team ensures when maintaining and supporting software. Our specialists help to trouble-shoot, fix errors, and improve operations of software for payroll and inventory accounting, payables and receivables for enterprises in all industries.

Read more

Logistics

Intelvision offers reliable support and maintenance solutions for logistics. Our team performs a quick trouble searching to determine the root cause of software malfunction and offers an efficient solution to eliminate it. Thanks to our software maintenance and support, you can enjoy impeccable applications in order to reduce transportation and warehouse costs as well as improve logistical operations and customer assistance.

Education

Intelvision offers a wide variety of technological solutions to make the learning process more effective, interactive, and dynamic. We support and maintain different educational programs including cloud-based platforms and mobile applications and help to make them more user-friendly, up-to-date, and protected. With our software support solutions, you can make the learning process more personalized and better organized.

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Benefits of Software Maintenance and Support from Intelvision

Professional support

  • Our technical support and service team will advise you on the optimal application maintenance and support.
  • We will develop the most effective strategy for your project based on the software audit, your requirements, and business analysis.

Analysis and provision of multiple possible solutions

  • Intelvision is a company that offers a wide range of support options. Our clients are satisfied that they can choose a convenient time for consultations and coordination of all possible decisions regarding their project.
  • Intelvision, in turn, provides quality software maintenance services that meet the client’s expected budget.

Advanced consulting

  • In addition to professional software solutions and services, our team provides extensive advice on innovation, digital transformation, and various improvements.
  • Interacting with your software regularly, our team can recommend to you how to improve it.

Transparent cooperation

  • As we focus on providing high-quality services, our team gives you regular reports on your project and its process.
  • We report troubleshooting, bug fixes, new functionality, issues, changes, and more.

Performance improvement

  • Application software maintenance programs typically include updates and troubleshooting.
  • Updates improve the overall functionality and performance of the software, as well as ensure that the program or web pages run smoothly.

Bug fixing

  • Intelvision team is experienced in troubleshooting and bug fixing in all types of applications.
  • Our specialists will help you to eliminate errors and ensure the top-grade performance of your software.

Stay updated with current trends

  • Technologies and technologically dependent enterprises are constantly changing. To stay up to date with modern technology, it is extremely important to regularly update your software.
  • Intelvision software support and maintenance services help you keep up with current technological trends and ensure that your organization can take advantage and always be one step ahead.

Cut costs

  • With support and maintenance services, you can optimize software-related costs.
  • As the shortcomings of the existing system are analyzed and eliminated, it allows reducing expenses on the environment, software support, and integrations.

Why Intelvision for Software Maintenance and Support Services?

40+

Projects completed

25+

Happy Clients

4+

Years on the market

20+

Experts

Case studies

Intelvision delivered leogene medical laboratory app Intelvision delivered leogene medical laboratory app small
Leogene is a medical laboratory application logo

Leogene

Medical Lab App
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Intelvision and on site storage e-commerce software development Intelvision with on site storage e-commerce software development
On site storage project for shipping container store logo other

OnSiteStorage

Shipping Container Store
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Intelvision created Swiss scholar educational portal Intelvision created Swiss scholar educational portal rectangle
Swiss scholar is an academic support portal for swiss students logo

Swiss Scholar

Educational portal for students and adults
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Intelvision delivered the drive ecommerce development project picture Intelvision and the drive ecommerce development project
Intelvision and the drive logo logistics software solutions other

The Drive

Orders Delivery Platform
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Intelvision delivered vaillant project for internal service system Intelvision and vaillant project for internal service
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Vaillant

Internal Service System
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Technologies we use

Intelvision and react.js development logo
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Frequently Asked Questions

1

What are software maintenance and support services?

Software maintenance and support services allow to detect and correct existing problems as well as to upgrade software to the most recent iteration. This helps to improve business KPIs and operations, analyze and optimize expenses, and arrange system documentation.

2

What does software maintenance include?

3

How much does it cost to avail of IT maintenance and support?

Do you have more questions?

We are a trusted partner for more than 30 customers in 20+ countries.

 

Schedule a free call

Testimonials

Intelvision healthcare software development client

“The team definitely knows how to bring the project within the scheduled deadline.”

Halyna M.

Founder of "Leogene”

“The team definitely knows how to bring the project within the scheduled deadline.”

Intelvision The Drive client photo

“It was very comfortable to work with Intelvision’s team. They managed every step of our project and all the time advised what is best to do. They conducted a high qualified analysis and used just the right technologies for everything to work quickly.”

Jessica H.

Co-founder of "TheDrive"

“It was very comfortable to work with Intelvision’s team. They managed every step of our project and all the time advised what is best to do. They conducted a high qualified analysis and used just the right technologies for everything to work quickly.”

Intelvision education software and custom ecommerce client

“They brought a high level of expertise managing our planned requests in a timely manner. Intelvision’s specialists were good in communication, fostering a positive collaboration.”

Pavlo P.

Founder of "Swiss Scholar"

“They brought a high level of expertise managing our planned requests in a timely manner. Intelvision’s specialists were good in communication, fostering a positive collaboration.”

Intelvision task management software development client

“What I liked about the Intelvision’s team was that they asked in detail about what we actually wanted to accomplish and understood our requirements. They were very communicative and result–oriented.”

Serhii P.

Head of service department

“What I liked about the Intelvision’s team was that they asked in detail about what we actually wanted to accomplish and understood our requirements. They were very communicative and result–oriented.”

Testimonials

Related services

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Intelvision is a reliable partner for software architecture services. Our team helps you design application architecture to build out robust and responsive applications. We offer high-quality top-notch solutions for software architecture that will not require pricey changes after their implementation.